Employment Opportunities

JOB TITLE: Indoor & Outdoor Program Coordinator

REPORTS TO: General Manager

CLASSIFICATION: Part-Time Hourly or Full-Time Hourly (if combined with another position) 

OVERVIEW:

Located in Boulder, Colorado, ABC Kids Climbing is a unique climbing facility for kids and the home of Team ABC.

Fostering foundational climbing experiences for preschoolers, leading developmental climbing experiences for kids, coaching competitive climbing experiences for athletes and guiding outdoor climbing experiences for families.

We’re here to share unique climbing experiences with kids and families while developing the next generation of youth climbers.

SUMMARY OF POSITION:

The Program Coordinator is the administrative and logistical engine driving enrollment, scheduling, customer communications, and program organization so our coaches and guides can focus on what they do best. This role is flexible and is built to pair with something else you already love doing at ABC such as guiding, coaching, or leading weekend operations. We're looking for someone organized, communicative, and comfortable owning the customer experience that turns families into lifelong climbers. 

QUALIFICATIONS:

• Ability to pass a criminal background check

• Experience leading or assisting in sport programs with youth

• Strong organizational and project coordination skills across multiple concurrent programs

• Excellent customer service both in person and digitally 

• Genuine passion for teaching and working with youth of all ages

• Proficiency in Google Workspace, iClassPro, Asana, Mailchimp, Squarespace, and other softwares as needed, or ability to learn tools quickly 

PREFERRED QUALIFICATIONS:

• Prior experience in sales or program management/coordination 

• Experience teaching youth rock climbing  

• Knowledge of Colorado’s front range climbing & beyond

• First Aid/CPR/AED certification (available upon hiring)

• SafeSport certification (available upon hiring)

• Flexible schedule with weekend availability

RESPONSIBILITIES:

• Maintain and create accurate iClass offerings and manage enrollment across programs

• Support coaches, guides, and instructors with scheduling, materials, and day-to-day administrative needs so they can focus on climbers

• Own the enrollment funnel respond to inquiries, convert trials and drop-ins to ongoing enrollment, close out incomplete registrations, and manage the waitlist so open spots fill quickly

• Create, innovate, and implement program schedules, curriculums, training plans, goals, and special projects as needed.

• Guide families along the ABC pathway, flagging and connecting them with other leaders, cross promoting, and assisting with customer-program-placement 

• In collaboration with Leadership Team, manage group rotations to facilitate equitable use of facility 

• Support hiring logistics through interviewing, reference checks, and new hire onboarding/training

• Coordinate staff scheduling logistics with direction from the General Manager and collaboration from other members of the Leadership Team

• Assist with keeping the gym organized by ordering supplies, coordinating equipment maintenance and inspections, and supporting general facility upkeep as needed

• Assist with day-to-day facility operations and front desk management, including on-call program coverage as needed

• Actively serve as a coach/instructor, outdoor guide, and/or shift lead 

• Grow enrollment through referrals and community outreach, coordinating with schools and other community groups

• Gather feedback from climbers, families, and staff to continuously improve ABC Kids offerings and operational excellence 

EMPLOYMENT PACKAGE:

• Compensation: $20.00-$24.00/hour, commensurate with experience

• Paid Sick and Safe Time off factored at 1 hour earned for every 30 hours worked

• Accrued Paid Time Off

• Company/Industry perks

APPLICATION PROCESS:

• Brief Letter or Email of Interest

• Professional Resume

• Email to: hr@abckidsclimbing.com with subject line: Program Coordinator

JOB TITLE: ABC Kids Climbing Instructor

DEPARTMENT: Indoor Programs

REPORTS TO: ABC Kids Coordinator + Management Team

CLASSIFICATION: Part-Time Hourly

OVERVIEW:

Located in Boulder, Colorado, ABC Kids Climbing is a unique climbing facility for kids.

We foster foundational climbing experiences for preschoolers, lead developmental climbing experiences for kids, coach competitive climbing experiences for athletes and guide outdoor climbing experiences for families.

We’re here to share unique climbing experiences with kids and families while developing the next generation of youth climbers.

SUMMARY OF POSITION:

ABC Kids Instructors create a supportive and fun environment for children to build confidence through boulder and top roping. As an Instructor, you will lead youth indoor rock climbing classes with participants ranging from age 2.5 to 14, following a prescribed curriculum, with the goal of developing lifelong and passionate climbers.

QUALIFICATIONS:

• Previous experience working in a professional environment with children

• Ability to relate to and have fun with children of all ages

• An understanding of climbing fundamentals

• Energetic and positive attitude

• Punctuality

• Classroom/group management skills

• Must pass a background check

• CPR, First Aid, AED certification (provided upon hiring)

• Safesport certification (provided upon hiring)

PREFERRED QUALIFICATIONS:

• At least 1 year personal climbing experience

• At least 1 year working directly with children age 2.5-14

• Availability at least 1 weekend day

• Flexible schedule

RESPONSIBILITIES:

• Act as a member of the ABC Kids Instructor staff with a focus on youth climber development

• Promote ABC Kids Climbing standards, procedures, and curriculum in accordance with ABC, PCA, CWA and USAC guidelines

• Has a complete understanding of the ABC Kids Climbing class progression - clearly communicating current and future ABC program options

• Represent the ABC organization as a responsible steward of youth climbing

EMPLOYMENT PACKAGE:

• Positions start as part-time; 4-16+ hours per week with opportunities to grow.

• Hourly Rate $16.82 - $21 (range flexible, commensurate with experience)

• PTO

• Professional Development Opportunities

• ABC Perks